Cumulus Networks is now part of the NVIDIA Networking Business Unit! The NVIDIA Cumulus Global Support Services (GSS) team has merged its operations with the NVIDIA Mellanox support services team.
If you have detailed questions about support for Broadcom ASIC-based switches, please reach out to your NVIDIA Networking sales team.
You can access NVIDIA Cumulus support content from the Mellanox support portal.
You open and update new cases on the Mellanox support portal. Any previous cases that have been closed have been migrated to the Mellanox support portal.
Cases that are still open on the Cumulus portal will continue to be managed on the Cumulus portal. Once these cases close, they will be moved to the Mellanox support portal.
Create or update a case on the Mellanox portal: https://support.mellanox.com/s/contact-support-page
Update an open case on the Cumulus portal: https://support.cumulusnetworks.com/
networking-support@nvidia.com
+1 86-Mellanox / +1 866.355.2669 (USA Toll Free Only), +1 408.916.0055 (Global)
Product | Product Family | Product Category | Part Number |
---|---|---|---|
NVIDIA Cumulus Linux | Software | Switch Software | Cumulus Linux |
NVIDIA Cumulus NetQ | Software | Management Software | Cumulus NetQ |
NVIDIA Cumulus Express NOTE - for RMAs please use https://support.mellanox.com/s/my-rma |
Switches and Gateways | Ethernet Switch Systems | Cumulus Express |